Artisan Baking Excellence

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Privacy Policy

Last Updated: January 2026

True Value Baking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, and other contact information you provide when placing orders or contacting us.
• Order Information: Details about your purchases, preferences, and delivery information.
• Website Usage: Information about how you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Improve our products and services
• Send promotional communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Last Updated: January 2026

These Terms of Service ("Terms") govern your use of the True Value Baking website and services. By accessing or using our services, you agree to be bound by these Terms.

Our Services

True Value Baking provides artisan baking services including custom cakes, fresh breads, pastries, and catering services. All orders are subject to availability and our acceptance.

Orders and Payment

• All orders must be placed in advance and confirmed by our team
• Custom orders require a deposit and signed agreement
• Payment is due upon order completion unless other arrangements are made
• We reserve the right to refuse service for any reason

Cancellation Policy

• Standard orders: 24-hour notice required for cancellation
• Custom cakes: 48-72 hour notice required depending on complexity
• Catering orders: 48-hour notice required
• Deposits may be non-refundable for custom orders

Quality Guarantee

We stand behind the quality of our products. If you are not satisfied with your order, please contact us within 24 hours of pickup or delivery.

Liability

Our liability is limited to the cost of the products purchased. We are not responsible for any indirect, incidental, or consequential damages.

Allergies and Dietary Restrictions

Please inform us of any allergies or dietary restrictions when placing your order. While we take precautions, our facility processes nuts, dairy, eggs, and gluten.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For questions about these Terms, contact us at [email protected] or call (773) 247-1847.

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Disclaimer

Last Updated: January 2026

General Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, True Value Baking excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website and its contents.

Product Information

While we strive to ensure that product descriptions and images are accurate, we cannot guarantee that they will be error-free or that colors will be exactly as displayed on your screen. Actual products may vary slightly from images shown.

Allergen Information

Important Notice: Our bakery works with ingredients including wheat, eggs, milk, soy, nuts, and other allergens. Cross-contamination may occur. If you have severe allergies, please consult with our staff before placing an order.

Availability

Product availability is subject to change without notice. Seasonal items and special ingredients may not always be available. We reserve the right to substitute ingredients or decline orders based on availability.

Delivery and Pickup

Delivery times are estimates and may vary due to weather, traffic, or other unforeseen circumstances. We are not liable for delays beyond our reasonable control.

Website Content

The content on this website is for general information purposes only. It should not be relied upon for making business, legal, or financial decisions. We reserve the right to modify or remove content at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

Professional Advice

For specific dietary requirements, allergies, or health concerns, please consult with appropriate professionals before consuming our products.

Limitation of Liability

In no event shall True Value Baking be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in contract, negligence, or other tort, arising out of or in connection with the use of this website or our services.